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Work Beautifully: Talk, message, meet and support customers in one beautiful app.

About Dialpad

Connect global teams by bringing your calls, messages, meetings, and contact center together in one beautiful workspace.
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Service Summary

UCaaS & CCaaS truly unified workflows complete with Ai

  • All-in-one workspace for team collaboration.
  • Move between calls, messages, and meetings on any device between teams, external partners, and customers. Plus, Dialpad’s Ai takes care of the notetaking and transcribes all your conversations in real time.
  • Fully integrated contact center with built-in Ai tools.
  • Build better agent and customer experiences with live coaching, sentiment analysis, predictive CSAT scoring, and more—all in the same communications platform where you send messages and host meetings.
  • Sales dialer with live Ai-enabled coaching.

Give your sales teams the tools to close deals faster. Dialpad’s Ai tracks action items and even automatically surfaces scripts when tricky questions come up on prospect calls.

Join the world’s biggest brands on Dialpad

Experience the only truly unified communications platform with built-in Ai.

Resources

WeWork Case Study

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Vivant-Solar Case Study

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ShipEX Case Study

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